Want to know which package is active on your Zong SIM, and how many MBs, minutes and SMS are left? This guide explains every way to check your Zong package in 2026: the My Zong app, USSD code, the free 310 SMS service and the Zong helpline.
Zong Package Check: Quick Methods
| Method | What to do | Charges |
|---|---|---|
| My Zong app (best) | Open app → Usage / Subscribed bundles | Free (internet charges apply) |
| Remaining resources code | Dial *102# | Usually free |
| Free SMS help | Send help to 310 | Free |
| Zong helpline | Call 310 and ask an agent | Rs 2 + tax per agent call |
Method 1: Check Zong Active Package in My Zong App
The My Zong app is the most reliable way to see your active bundles. According to Zong, checking your balance and free resources in the app is free of cost.
- Download My Zong from the Google Play Store, Apple App Store or Huawei AppGallery.
- Enter your number without the first zero (for example 31XXXXXXXX) and tap Register.
- Enter the PIN you receive by SMS.
- On the home screen, see your balance and remaining free resources (data, minutes, SMS).
- Open Usage History to see your subscribed bundles and usage for the last 7 days.
New users also get a free data reward on first-time registration in the app.
Method 2: Check Remaining Zong MBs and Minutes by Code
Dial *102# from your Zong SIM to see your remaining internet MBs, minutes and SMS of your active bundle. If the code shows a menu, choose the option for your bundle or remaining resources.
Method 3: Zong 310 SMS Help (Free)
Type help and send it to 310. Zong’s SMS service is free and gives information about products and offers.
Method 4: Call Zong Helpline 310
Dial 310 from your Zong number, choose the agent option and ask which package is active on your number and when it expires. Rs 2 + tax is charged for each call connected to an agent. Full details: Zong helpline number.
How to Check Your Zong Balance
Dial *222# to check your main Zong balance, or see it on the My Zong app home screen.
How to Unsubscribe a Zong Package
Most Zong offers can be turned off with the same code you used to subscribe, or from the My Zong app (open the bundle and tap Unsubscribe). For example, Weekly Digital Max is turned off by dialing *1601# or sending Unsub wrs to 6464. See all codes in our Zong internet packages 2026 guide.
Why Is My Zong Package Not Showing?
- Bundle expired: check the validity date in the My Zong app.
- Data finished: once the bundle data is used, normal charges apply.
- Not enough balance at subscription: the bundle may not have activated. Recharge and subscribe again.
- Wrong SIM slot: on dual-SIM phones, make sure Zong is the data SIM.
Tips to Save Money on Zong
- Check your remaining data before it runs out so you are not charged at normal rates.
- Turn on usage notifications in the My Zong app.
- Look at weekly offers like Weekly Digital Max (100 GB for Rs 750) if you use a lot of data.
- Need balance in an emergency? See Zong advance balance code.
Also read: Zong number check code and Zong WhatsApp packages. Package check for other networks: Jazz, Ufone, Telenor.
How to Check Package on Zong 4G Device (MBB)
If you use a Zong 4G device (MBB), you can manage it from the same My Zong app. Go to Settings → Manage MBB Devices and register the device’s number as a child number. You can then see the device’s data bundle, remaining MBs and expiry date from your phone without opening the device page.
Check Bundle Details Before You Subscribe
Every Zong offer has its own page on zong.com.pk and in the My Zong app with the price, data, minutes, validity and FAQs. Before subscribing, check whether the offer renews automatically, whether it works for postpaid or 4G devices, and if it is only for selected areas. This helps you avoid paying for a bundle that does not fit your use.
Zong Package Check for Postpaid Users
Postpaid Zong users can see their plan, free resources and due bill in the My Zong app. For plan changes or bill queries, call 310 from your Zong number.
Why Checking Your Package Regularly Helps
Many users lose balance because their bundle finished or expired without them noticing, and normal rates started. Checking your active package once a day in the My Zong app, or turning on usage notifications, helps you know exactly how much data and how many minutes are left, and when to renew. It also shows if any service you did not want is active, so you can unsubscribe it in time.
Frequently Asked Questions
How can I check my active Zong package?
Open the My Zong app and check Usage or your subscribed bundles. You can also call 310 and ask an agent.
What is the code to check remaining Zong MBs?
Dial *102# to see the remaining data, minutes and SMS of your active Zong bundle.
Is checking Zong package free?
Yes. Checking balance and free resources in the My Zong app is free of cost, according to Zong.
How do I check my Zong balance?
Dial *222# or open the My Zong app.
