It has introduced online chat rooms where customers can chat from 9 am to 9 pm from Monday to Saturday to get the latest information about different packages and also for registering complaints. PTCL was a public limited which sold its 38% shares in 2006 but still Government of Pakistan owns 62% shares of this public limited company. It provides different value-added services to its customers including live helpline service where the customer can freely talk to the PTCL representative. Furthermore, it has also introduced different helpline numbers like 1218 and many others for its valued customers.
PTCL Online Chat Introduction:
PTCL is now offering online chat with agent customer care in order to listen to their customers. A customer can get assistance quickly through talking to PTCL Online Customer Care Agent through the live helpline.
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How to get PTCL Online Chat with Agent?
If you want to Chat with customer care representative procedure then you have to follow the instructions in order to PTCL Online Chat With customer care.
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- First of all, visit the www.ptcl.com.pk and click on the live chat ( You can also CLICK HERE)
- Now fill the form and ask your question in order to chat with customer care
- You can only chat between 9 am to 9 pm from Monday to Saturday
Asides this, you can download the PTCL Touch APP in order to PTCL Online Chat With Agent. Now create an account on this app and log in. After logging in to your account, now you have different options including the chat with online customer care. You can also chat through this app and on this app you can talk to customer care for 24/7.
If you want to register your complaint through call then you can dial 1218 and can register your complaint. Through above mention all method you can get the chat with PTCL customer ate agent, now if you want other post that is related to PTCL telecom company then visit this website main home page.
5 Comments
Sir me kab se koshesh kr raha hon ke ptcl smart TV app for PC download krsakon lekin ye he ke khen se download hone ka naam hi ni le raha ap koi link bta en take me download krsakon plz
asslam o aliakum sir mary ki speed bohat slow ha plz koi hal btain
Mery pass evo wingle hai Jo k AK Sal Sy band hain us K koi pakg reactive krny ka hai or us k charges kotnny Passy hain
evo 9.3 price ka kya rate h?
very poor service here in shorkot dist jhang evowingle takes too much time for connecting and then very slow speed .. . and disconnected again .. here is a problem peoples complained so many times but no respone from ptcl office